Registration
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Find the User ID
Register the program
Troubleshooting
Find the User ID:
• Double-click the Clear All History desktop icon
• Click the 'Help' button  in the toolbar.
• Select Registration.
You can find your UserID in the UserID field.
 Note:
to copy the UserID, click the 'Copy' button
to paste the UserID, right-click and select 'Paste' or press Ctrl + V
Register the program:
• Double-click the Clear All History desktop icon
• Click the 'Help' button in the toolbar.
• Select Registration.
• Enter the registration information (Name, E-mail and Registration Key).
Note:
- You should enter ALL registration information (including Name, email, etc) using copy/paste commands.
- The User ID is inserted into the User ID field automatically.
- To copy and paste the Registration key:
to select the Registration key, double-click the registration key in the e-mail with the registration information or put the cursor at the beginning of the Registration key and press Shift + End
to copy the Registration key, right-click the selected registration key and select 'Copy' or press Ctrl + C
to paste the Registration key, right-click in the Registration key field and select 'Paste' or press Ctrl + V
• Click 'Activate'.
If you have any problems with registration:
All fields are case sensitive. We recommend that you enter ALL registration information using the copy and paste commands (including Name, email, etc).
If you are still having problems, make a screenshot of your Registration window and send it to us
- open the registration window
- paste the registration information
- click 'Activate'
- then click the 'Create screenshot' button
- attach the screenshot to the email and send it to us
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